Ordering from Outside the EU? Here’s What to Know About Import Duties

UNTAG is based in the Netherlands, and when you order from us from outside the European Union (EU), your local customs office might charge you extra fees before your package can be delivered. These are called import duties or customs charges. We believe in being fully transparent about this, so here’s everything you need to know, explained clearly and with an overview per country.

 

What Are Import Duties and Thresholds?

• Import duties are taxes or fees charged by your country’s customs agency when goods are brought in from abroad. These fees vary depending on your country and the type of product.

• An exemption threshold means there’s a price limit under which you don’t need to pay import duties or taxes. Orders below that amount may be delivered free of extra charges.

• A threshold amount is the specific value (like $75 or €150) under which no fees apply. If your order is above that threshold, import costs will usually be added when the parcel arrives.

 

Will You Have to Pay Duties?

Here’s a country-by-country summary of the information currently available. Always check with your local customs office for the latest rules, we’ve done our best to give you accurate info based on what’s currently known.

🇳🇴 Norway

Import duties? Yes (unless VOEC applies)
Exemption threshold? Yes, for VOEC-registered shipments
Threshold amount: NOK 3,000
Above threshold: 0–10% import duty on clothing + 25% VAT

🇺🇸 United States

Import duties? Yes

Exemption threshold? No, eliminated as of August 29, 2025

Threshold amount: None (all imports are now subject to duties and taxes, regardless of value)

Above threshold: Duties and taxes apply to all shipments. Rates vary by product category and by country of origin, with additional tariffs in place for goods from China and Hong Kong. The U.S. has also introduced a reciprocal tariff policy, meaning duty rates may differ depending on how much another country charges U.S. exports.

🇨🇦 Canada

Import duties? Yes
Exemption threshold? No
Threshold amount: None
Above threshold: 16–18% for clothing

🇨🇭 Switzerland

Import duties? Yes
Exemption threshold? Yes
Threshold amount: CHF 150
Above threshold: Varies; ~1.7% average

🇦🇺 Australia

Import duties? Yes
Exemption threshold? Yes
Threshold amount: AUD 1,000
Above threshold: Standard 5%

🇶🇦 Qatar

Import duties? Yes
Exemption threshold? Yes
Threshold amount: QAR 1,000
Above threshold: Around 5%

🇦🇪 United Arab Emirates

Import duties? Yes
Exemption threshold? Yes
Threshold amount: AED 300
Above threshold: Around 5%

🇮🇱 Israel

Import duties? Yes
Exemption threshold? Yes
Threshold amount: $75 USD
Above threshold: 6% for clothing

🇳🇿 New Zealand

Import duties? Yes
Exemption threshold? Yes
Threshold amount: NZD 1,000
Above threshold: ~0–10% depending on goods

🇵🇭 Philippines

Import duties? Yes
Exemption threshold? Yes
Threshold amount: PHP 10,000
Above threshold: ~10–15% for textiles

🇲🇽 Mexico

Import duties? Yes
Exemption threshold? Yes
Threshold amount: $50 USD
Above threshold: ~15–25% for clothing

🇷🇸 Serbia

Import duties? Yes
Exemption threshold? Yes
Threshold amount: ~€100 equivalent
Above threshold: ~10% + VAT

🇦🇿 Azerbaijan

Import duties? Yes
Exemption threshold? Yes
Threshold amount: $300 USD
Above threshold: 15%

🇱🇧 Lebanon

Import duties? Yes
Exemption threshold? Yes
Threshold amount: $100 USD
Above threshold: 10–30% depending on the item

🇬🇮 Gibraltar

Import duties? Yes
Exemption threshold? Yes
Threshold amount: £36
Above threshold: Varies by product

🇧🇷 Brazil

Import duties? Yes
Exemption threshold? Yes
Threshold amount: $50 USD (only for individual-to-individual shipments)
Above threshold: 60% import duty

🇨🇴 Colombia

Import duties? Yes
Exemption threshold? Yes
Threshold amount: $200 USD
Above threshold: ~15–20%

🇪🇬 Egypt

Import duties? Yes
Exemption threshold? Yes
Threshold amount: EGP 5,000
Above threshold: 30% for clothing

 

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A Quick Recap

• If you're ordering from outside the EU, import duties and taxes may apply.

• These are set by your local authorities, not by UNTAG.

• You will usually be contacted by your local postal or courier service if payment is required.

• UNTAG is not responsible for these fees, but we are happy to help clarify what to expect.

💡 Example for U.S. customers
If you place an average UNTAG order of $75 USD (for example, a binder or bathing suit), you will now need to pay import duties plus courier fees under the new rules (after August 29, 2025).

• Import duty on clothing (approx. 16%): about $12
  
  

• FedEx processing/advancement fee: about $10–$15
  
  

• Total extra cost: around $22–$27
  
  

👉 That means your $75 order will likely cost about $97–$102 delivered.

(This is just an example, the exact amount depends on the product, courier, and customs handling.)

Why It's Still Worth It 💚

We know import fees can be frustrating, but our products are designed with care, ethics, and community in mind. From inclusive sizing to gender-affirming fits, everything we create supports identity and comfort.

Want to know more about how we work, and why we do what we do?
👉 Read about the journey of your underwear — from idea to your body